Sandbox
Free
Staging only, for building and testing.
200 test conversations a month
- Staging environment
- Property templates
- Starter evaluation suite
- Widget with the default theme
What Orrin does
Answers and actions,
inside your product
For product and engineering teams at property management software companies who want an assistant in their product without building an AI team.
- 01
Answers questions
Your users ask in plain words and get an answer from your documentation, with a citation they can open.
Which units in Maple Court are vacant?
- 02
Completes tasks
Create a work order, schedule an inspection, send a rent reminder. Every change is previewed and confirmed by the user before it runs.
Create a work order for the leaking tap in 4B.
- 03
Lives inside your product
Installed with two lines of code, styled to your brand, and acting only with the permissions the signed in user already has.
Press Cmd K anywhere in your app.
Three confirmation levels
Looks things up. Nothing changes. Changes one record after the user sees a preview and taps Confirm. Reaches many people or records. The user types a confirmation word first.
Sensitive
Many people, a typed word first
“Remind everyone with a balance”
Get started
Four steps
to get the work done
You bring your documentation and your API. Orrin turns them into an assistant your users can talk to, and nothing reaches your customers until it has passed the evaluation suite.
Connect your documentation
Point Orrin at a public help center or upload Markdown, PDF and HTML.
Every page is chunked, embedded and stored in a search index that belongs to your workspace alone.
Import your API actions
Import an OpenAPI specification.
Endpoints become candidate tools with names, descriptions and parameters.
You choose which ones the assistant may use and label each one Read, Write or Sensitive.
Scope what each user can do
Your backend mints a short lived token for each signed in user carrying their role and scopes.
Orrin calls your API as that user and never with more permission than they already have.
Test and publish
Run the evaluation suite in Staging.
Publishing to Production is blocked unless confirmation compliance is at one hundred percent and every policy test passes.
Try it now, no sign up
See it answer,
then see it act
This is the assistant your users would get inside your product. Ask it anything about units, work orders or rent and it answers from three sample help articles, showing the exact passages it used. Then switch to Act, describe a task, and watch it pick the right action and stop for confirmation before anything runs.
Action templates
Built for
property work
Templates ship ready to map to your endpoints, each with a confirmation level. The first release is scoped to grounded answers plus three writes: create a work order, schedule an inspection and send a rent reminder.
( 001 )Read
Look up a tenant, their balance and lease
Finds a tenant by name or unit and returns their current balance, lease dates and contact details from your API.
( 002 )Read
Find vacant units matching criteria
Searches units by building, size, rent range and readiness date. Never filters by any protected characteristic.
( 003 )Write
Draft a lease renewal notice
Drafts a renewal notice from your template and the lease record, saves it as a draft and shows it for review before anything is sent.
( 004 )Write
Create a maintenance request
Creates a work order with unit, category, priority and description. The preview shows every value before it is saved.
( 005 )Write
Assign a vendor to a work order
Assigns a vendor from your approved list to an open work order and records who made the change.
( 006 )Write
Schedule an inspection
Books an inspection for a unit or building on a date the user confirms.
( 007 )Read
Summarize an owner statement
Reads an owner statement for a period and summarizes income, expenses and net in plain language, with every figure cited.
( 008 )Sensitive
Draft and send a rent reminder
Drafts a reminder to one tenant or every tenant in a building. Sending to a group needs a typed confirmation.
( 009 )Write
Log a call note against a tenant
Adds a dated note to the tenant record after the user confirms the wording.
Safety
Safety
by design
Preview and confirm
Before any Write action Orrin shows what will change, the exact values and which record. The user taps Confirm or Cancel. Sensitive actions need a typed confirmation word.
Scoped short lived tokens
Your backend mints a token for each user that lives for minutes, carrying their id, company, role and scopes. Orrin acts as that user, never through a shared service account.
A complete audit log
Every action records the user, the company, the tool, the parameters, the preview shown, the confirmation, the API response and the time.
Fair housing guardrails
The assistant never filters, ranks or describes units or applicants by protected characteristics and refuses steering requests. No legal advice, no screening decisions, no eviction workflows.
No training on customer data
Your documents and conversations are never used to train models. Deleting a document removes its chunks from the index within minutes.
What an audit entry recordsSample, illustrative
- user
- u_8f21 (leasing agent)
- company
- co_maple_court
- tool
- work_orders.create
- parameters
- unit 4B, plumbing, normal priority
- preview shown
- yes, 14:02:11
- confirmation
- tap, 14:02:19
- api response
- 201 created, WO-1042
- timestamp
- 2026-09-21T14:02:19Z
Every entry is kept in the vendor’s isolated log for the retention period they set. Each commitment on this band is marked verified on the Security page once it is live.
Evaluation
Test
before you ship
Each workspace holds a test suite of real questions and action scenarios, and the property templates come with a starter suite. Publishing to Production is blocked if confirmation compliance is below one hundred percent or any policy test fails. Versions are compared side by side before publishing.
Planned for the vendor console
Grounded answer rate
Answers that are supported by retrieved documentation.
Citation accuracy
Citations that point to the passage that supports the sentence.
Correct tool choice
The assistant picks the action the request calls for, or none.
Correct parameters
Unit, tenant, dates and values match the request.
Confirmation compliance
No write runs without the user’s confirmation. Must be one hundred percent to publish.
Correct refusals
Fair housing, legal advice and screening requests are declined on every policy test.
Analytics
Know what
your users ask
Unanswered questions reveal the gaps in your documentation. Usage is metered per vendor and per end customer company, with an export and a webhook so you can pass AI costs through to your own invoices.
Counters and CSV export work today in the console
Conversations
Volume by day, by end customer company and by assistant version.
Resolution rate
Conversations that ended with an answer or a completed action rather than a handoff.
Actions completed
Confirmed writes by template, with cancellations and undo counts.
Top questions
What users ask most, grouped by intent.
Unanswered questions
Requests Orrin could not ground in your documentation. This is your documentation backlog.
Usage metering
Conversations, model tokens, retrieval calls and actions executed per vendor and per end customer company, with export and a webhook for cost pass through.
Developers
Two lines
in your product
Install the widget with a script tag and one initialization call, or the npm package for React apps. Your backend mints a short lived token per user. Orrin does the rest as that user.
Draft integration contractNames may change before the first release.
<script src="https://cdn.orrin.example/v1/orrin.js" data-workspace="ws_maple_court"></script>
<script>Orrin.init({ token: () => fetch("/api/orrin-token").then((r) => r.text()) });</script>// Your backend, once per page load. The token lives ten minutes.
app.get("/api/orrin-token", requireSession, async (req, res) => {
const token = await new SignJWT({ sub: req.user.id, company: req.user.companyId, role: req.user.role, scopes: req.user.scopes })
.setProtectedHeader({ alg: "EdDSA", kid: ORRIN_KEY_ID })
.setIssuedAt()
.setExpirationTime("10m")
.setAudience("orrin")
.sign(privateKey);
res.type("text/plain").send(token);
});About the founder and team
The people
behind Orrin
Orrin is built by a small team focused on one thing: an assistant that lives inside property management software, answers from the vendor’s own documentation and completes real tasks with the user’s confirmation. Founder and team profiles are being added.
Founder and team profiles are being added. Until then, the Company page explains how Orrin is built and what it commits to.
Orrin is being built alongside a small number of property management software vendors. Each design partner brings a real API, real documentation and real questions from their users, and shapes the first release in return for early access and a say in the roadmap. Design partners are named only with written permission.
Pricing
Plans that grow
with your user base
Starter
$299a month
Billed monthly
One Production assistant for a focused rollout.
3,000 conversations a month
- 10 actions
- One Production assistant
- Staging and Production
- Audit log and conversation history
Growth
$999a month
Billed monthly
For platforms rolling the assistant out to every customer.
15,000 conversations a month
- Unlimited actions
- Evaluation history
- Usage export and webhook
- Everything in Starter
Scale
$2,499a month
Billed monthly
For larger user bases and custom policies.
50,000 conversations a month
- Priority support
- Custom policies
- Everything in Growth
Enterprise
Custom
Coming soon
Custom volume, single sign on, a dedicated environment and data residency.
Custom volume
- Single sign on
- Dedicated environment
- Data residency
- Coming soon
Now onboarding design partners